Terms and Conditions

Effective Date: August 11, 2026

These Terms and Conditions (“Terms”) govern your access to and use of ClariPoint, including claripoint.ai, ClariPoint-operated services and APIs, integrations, hosted services, client software, and related software-publishing infrastructure (collectively, the “Services”).

By accessing or using the Services, you agree to these Terms. If you are using ClariPoint on behalf of a company, organization, or other entity, you represent that you have authority to bind that entity to these Terms, and “you” includes that entity.

If you do not agree to these Terms, do not use the Services.

1. ClariPoint Services

ClariPoint provides infrastructure and tools intended to help software publishers manage activities such as software ownership and entitlements, licensing, releases, updates, downloads, customer information, integrations, and related publishing operations.

Features available to you may vary depending on the ClariPoint product, deployment model, subscription, release channel, or integration you use.

ClariPoint may offer both hosted services and software that publishers can deploy on infrastructure they control. Certain products, services, software components, subscriptions, or commercial arrangements may be subject to additional terms, license agreements, order forms, or documentation. If those specific terms conflict with these Terms, the more specific terms will control for the applicable product or service.

2. Accounts and Authorized Use

You are responsible for providing accurate information when creating or configuring an account or organization and for keeping that information reasonably current.

You are responsible for safeguarding passwords, access tokens, API credentials, integration secrets, administrative credentials, and other authentication information associated with your use of ClariPoint.

You may not share credentials in a manner that circumvents applicable account, user, license, or subscription limitations.

You are responsible for activity performed through your accounts and credentials, except to the extent caused by a security failure attributable to ClariPoint.

If you believe an account, credential, integration, or ClariPoint resource has been compromised, you should notify us promptly.

3. Publisher Responsibilities

If you use ClariPoint to publish or manage software, you are responsible for the software, products, content, customer relationships, and business activities you administer through ClariPoint.

You represent that you have the rights and authority necessary to provide information to ClariPoint and to authorize ClariPoint to process that information for the purposes of providing the Services.

You are responsible for complying with laws applicable to your business, products, customers, marketing, licensing practices, sales, refunds, taxes, privacy notices, and other activities.

ClariPoint does not become the seller, publisher, merchant of record, or owner of your software merely because you use ClariPoint to manage publishing infrastructure.

Unless expressly agreed otherwise, you should not use ClariPoint to store payment-card numbers, protected health information, government-issued identification numbers, or other highly sensitive regulated information that is not necessary for ClariPoint’s intended software-publishing functions.

4. Commerce and Third-Party Integrations

ClariPoint may integrate with third-party services such as Squarespace and other commerce, hosting, storage, communications, or infrastructure providers.

When you connect a third-party service, you authorize ClariPoint to access and process information made available through that integration to the extent necessary to provide the requested ClariPoint functionality.

You are responsible for maintaining any third-party accounts required for an integration and for complying with the applicable third party’s terms and policies.

Third-party services are not controlled by ClariPoint. Changes, interruptions, restrictions, outages, API changes, account limitations, or termination of a third-party service may affect ClariPoint functionality that depends on that service.

Revoking authorization for an integration may prevent ClariPoint from performing future synchronization or other functions that require the authorization.

5. Customer, Purchase, and Entitlement Information

Software publishers may use ClariPoint to establish and maintain records concerning customers, purchases, software ownership, entitlements, licenses, activations, refunds, revocations, and related publishing activity.

Publishers are responsible for ensuring that information supplied to ClariPoint for these purposes is lawfully obtained and appropriately used.

ClariPoint may preserve historical purchase, entitlement, refund, revocation, and audit information when reasonably necessary to establish software ownership, maintain system integrity, investigate disputes or abuse, or comply with legal obligations.

6. Software Licensing and Verification

ClariPoint may provide functionality that software applications use to determine whether a customer is authorized to access a product or feature.

Publishers are responsible for defining the licensing, entitlement, activation, and access policies applicable to their products.

ClariPoint does not guarantee that any licensing or technical protection system can prevent all unauthorized copying, redistribution, tampering, credential sharing, circumvention, or misuse.

You may not attempt to bypass, disable, reverse engineer, interfere with, or defeat ClariPoint authentication, entitlement, licensing, activation, authorization, download, security, or integrity controls except to the extent such restriction is prohibited by applicable law.

7. Releases, Updates, and Downloads

Publishers may use ClariPoint to manage software releases, release channels, update information, installers, artifacts, and authorized downloads.

Publishers are responsible for software and files they distribute through ClariPoint, including ensuring that they have the right to distribute them and that they do not knowingly contain malicious code or unlawful content.

ClariPoint may use technical controls such as private storage, temporary authorized download links, cryptographic hashes, signatures, or other integrity measures where supported by the applicable service or product.

No distribution or integrity mechanism can guarantee that software will never be altered, copied, intercepted, compromised, or redistributed.

8. Acceptable Use

You may not use ClariPoint to violate applicable law or the rights of others; distribute malware or knowingly malicious software; gain unauthorized access to systems or information; interfere with the operation or security of ClariPoint or third-party systems; conduct fraudulent or deceptive activity; infringe intellectual-property or privacy rights; circumvent usage, security, entitlement, or access restrictions; probe or test systems for vulnerabilities without authorization; or use the Services in a manner reasonably likely to damage ClariPoint, other customers, or third parties.

We may investigate suspected misuse and may restrict or suspend access when reasonably necessary to protect the Services, customers, publishers, infrastructure, or third parties.

9. ClariPoint Core and Self-Hosted Deployments

Certain ClariPoint software may be made available for deployment on infrastructure selected or controlled by the publisher.

For self-hosted deployments, the publisher is responsible for the hosting environment, infrastructure configuration, backups, network security, system administration, software updates, credentials, service-provider relationships, and other operational responsibilities assigned to the publisher by the applicable documentation or agreement.

Unless otherwise agreed, ClariPoint is not responsible for outages, data loss, security incidents, misconfiguration, infrastructure failures, or other problems arising from systems that ClariPoint does not operate.

Additional license terms may apply to ClariPoint Core or other distributable ClariPoint software.

10. Intellectual Property

ClariPoint and its licensors retain all rights, title, and interest in and to the Services, including software, source code, object code, APIs, designs, documentation, trademarks, branding, systems, and other ClariPoint materials, except for rights expressly granted to you.

These Terms do not transfer ownership of ClariPoint technology to you.

You retain ownership of your software, trademarks, content, customer information, and other materials that you provide to ClariPoint.

You grant ClariPoint a limited right to host, process, transmit, reproduce, and otherwise use materials you provide only as reasonably necessary to operate, secure, maintain, support, and improve the Services and fulfill your requests.

If you voluntarily provide suggestions or feedback about ClariPoint, we may use that feedback to improve ClariPoint without an obligation to compensate you, provided that doing so does not give ClariPoint ownership of your underlying confidential information or intellectual property.

11. Privacy and Data Protection

Our collection and use of personal information is described in the ClariPoint Privacy Policy.

When a publisher uses ClariPoint to process information concerning the publisher’s customers, the publisher may be responsible for providing appropriate privacy notices, obtaining required permissions or consents, responding to applicable privacy requests, and complying with applicable privacy and data-protection laws.

Depending on the circumstances, additional data-processing terms may apply.

12. Security

ClariPoint uses safeguards designed to protect the Services and information processed through them.

You acknowledge that no software, network, storage system, authentication mechanism, or Internet-connected service can be guaranteed to be completely secure.

You are responsible for maintaining reasonable security practices for systems, accounts, applications, and credentials under your control.

We may take reasonable steps to respond to security incidents, suspected compromise, abuse, or threats to the Services.

13. Fees and Paid Services

Certain ClariPoint products or Services may require payment.

Prices, billing periods, subscription terms, usage allowances, and other commercial terms applicable to a paid service will be disclosed when you purchase or subscribe to that service or in an applicable order or agreement.

You are responsible for applicable fees and taxes associated with your purchase unless otherwise stated.

Unless otherwise required by law or stated in applicable purchase terms, fees already paid are generally non-refundable.

We may change pricing or introduce new paid features prospectively. Changes affecting an existing paid subscription will be communicated as required by applicable law or the applicable subscription terms.

14. Pre-Release, Beta, and Evaluation Services

ClariPoint may make features or services available on a preview, beta, evaluation, test, or pre-release basis.

Such features may be incomplete, changed, interrupted, or discontinued and may contain defects or behave differently from generally available services.

You should not rely on pre-release services for critical production operations unless ClariPoint expressly indicates that they are suitable for that purpose.

15. Service Availability and Changes

We work to maintain reliable Services but do not guarantee uninterrupted or error-free operation.

The Services may occasionally be unavailable because of maintenance, upgrades, security events, infrastructure failures, third-party service failures, Internet conditions, software defects, or circumstances beyond our reasonable control.

We may modify, improve, replace, add, or remove features as ClariPoint evolves.

Where a material change significantly affects a paid service, we will provide notice when reasonably appropriate or legally required.

16. Suspension and Termination

You may stop using ClariPoint at any time, subject to obligations under any applicable paid subscription or separate agreement.

We may suspend or restrict access if we reasonably believe that use of the Services violates these Terms, creates a security or legal risk, threatens the Services or other users, involves fraud or abuse, or if required fees remain unpaid.

We may terminate Services or accounts as permitted by applicable agreements and law.

Upon termination, provisions that by their nature should survive will continue to apply, including provisions concerning intellectual property, payment obligations, disclaimers, limitation of liability, and dispute-related terms.

17. Disclaimer of Warranties

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE.”

CLARIPOINT DISCLAIMS WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ANY WARRANTIES ARISING FROM COURSE OF DEALING OR USAGE OF TRADE, EXCEPT WHERE SUCH WARRANTIES CANNOT LEGALLY BE DISCLAIMED.

WE DO NOT WARRANT THAT THE SERVICES WILL ALWAYS BE AVAILABLE, SECURE, ERROR-FREE, OR FREE FROM HARMFUL COMPONENTS, OR THAT LICENSING, AUTHENTICATION, DOWNLOAD, UPDATE, OR SECURITY MECHANISMS WILL PREVENT ALL UNAUTHORIZED ACTIVITY.

Nothing in these Terms excludes warranties or rights that cannot lawfully be excluded.

18. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, CLARIPOINT WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOSS OF PROFITS, REVENUE, BUSINESS OPPORTUNITIES, GOODWILL, OR DATA, ARISING FROM OR RELATED TO THE SERVICES, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, CLARIPOINT’S AGGREGATE LIABILITY ARISING FROM OR RELATING TO THE SERVICES OR THESE TERMS WILL NOT EXCEED THE GREATER OF THE AMOUNT YOU PAID TO CLARIPOINT FOR THE APPLICABLE SERVICES DURING THE TWELVE MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM OR ONE HUNDRED U.S. DOLLARS ($100).

These limitations do not apply to liability that cannot legally be limited or excluded.

19. Indemnification

To the extent permitted by law, if you use ClariPoint as a software publisher or on behalf of an organization, you agree to defend, indemnify, and hold ClariPoint harmless from third-party claims, liabilities, damages, losses, and reasonable costs arising from your software, content, business activities, violation of these Terms, violation of applicable law, infringement of third-party rights, or misuse of the Services.

This provision does not require indemnification for claims caused solely by ClariPoint’s own unlawful conduct where such indemnification would not be permitted by law.

20. Governing Law

These Terms are governed by the laws of the State of New York, without regard to conflict-of-laws rules, except where applicable law requires otherwise.

Nothing in these Terms limits rights you may have under mandatory consumer-protection laws that apply regardless of contractual choice of law.

21. Changes to These Terms

We may update these Terms as ClariPoint evolves or as legal, technical, security, or operational requirements change.

When we update these Terms, we will update the Effective Date above.

If a change materially affects existing users or paid Services, we will provide additional notice where reasonably appropriate or legally required.

Your continued use of the Services after updated Terms become effective constitutes acceptance of the updated Terms to the extent permitted by applicable law.

22. Severability and Waiver

If any provision of these Terms is found unenforceable, the remaining provisions will remain in effect to the extent permitted by law.

Failure to enforce a provision of these Terms does not waive our right to enforce it later.

23. Assignment

You may not assign or transfer your rights or obligations under these Terms without our consent, except where applicable law provides otherwise.

ClariPoint may assign these Terms in connection with a merger, acquisition, corporate reorganization, sale of assets, or transfer of the ClariPoint business, subject to applicable law.

24. Entire Agreement

These Terms, the Privacy Policy, and any additional terms, licenses, order forms, or agreements that expressly apply to your use of ClariPoint constitute the agreement governing the applicable Services.

If specific product or commercial terms conflict with these general Terms, the specific terms control for the subject matter they cover.

25. Contact

Questions about these Terms may be sent to:

ClariPoint
Email: info@claripoint.ai